Shipping & Return Policy

Buffalo Billiards Supply Return & Refund Policy

If you are not entirely satisfied with your purchase, we're here to help.

You have 14 calendar days to return an item from the day you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging if applicable.

Your item also needs to have the receipt or proof of purchase.

Once received, Buffalo Billiards Supply will inspect and notify you that we have received your returned item.

We will immediately notify you of the status of your refund after inspection.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions on how to return your item, call (800) 400-4-CUE or email us here.