Shipping policy

All orders ship from our distribution center in Petaluma, CA. All orders placed by 2 p.m. EST / 11 a.m. PST will be processed the same business day, excluding weekends and national holidays.

Shipping Costs

Economy, 5-8 Business Days:

• 1lb–10lb Orders: Free
• 11lb–25lb Orders: $30.00
• 26lb–50lb Orders: $50.00
• 51lb–70lb Orders: $100.00
• 71lb–100lb Orders: $150.00
• 101lb–200lb Orders: $300.00

Freight Shipping:

• 200lb–400lb - $400.00
• 500lb–1000lb - $800.00 

At this time we do not offer international shipping, shipping to APO/FPO/DPO addresses, or shipments to US Territories. We offer delivery to PO Boxes with regular ground shipping only.

SHIPPING NOTICE: Please note that once your package leaves our building we have little or no control over it. We will ship the package as stated in our shipping agreement with the method you specify. Certain conditions may cause the package to be delayed such as adverse weather conditions in your area, or in the route to your area.

Buffalo Billiard Supply is not responsible for shipping refunds or credits when delays are caused by weather or other unforeseen events deemed inapplicable by the shipping company.

TRACKING

For account holders, tracking is viewable in My Orders. If you prefer to check out as a guest, tracking information will be included in your shipping notification once your order leaves our distribution center.

MORE QUESTIONS?

Feel free to contact customer service by phone at 1-707-585-8992. Monday - Friday 9am - 5:00pm PT.